CUSTOMER SUPPORT

How do I renew my domain name registration or other services?

For a consultation with one of our Support Specialists, please contact us at:

Toll free within the U.S. and Canada: (877) 731-4440
Outside the U.S. and Canada: (902) 749-5917

To renew Register.com’s domain name services you will first need to log into Account Manager. The next step is choosing the domain name(s), website tool(s) and/or email account(s) from the main menu by checking off the box under the Renew heading. To proceed to the Shopping Cart you will need to click the Add Renewal to Cart button.

Once inside the Shopping Cart you can choose your renewal terms and enter any invitation codes that you may have. Click the Proceed to CHECKOUT button at the bottom of the page and this will bring you to the billing section, there you will be able to choose from an existing Wallet Item or add a new Credit Card to the system. Once you have completed the billing information click on Continue, which will bring you to the purchase confirmation page, where you will be able to see your selected terms of service and prices for your purchases.

Before advancing further you will need to review and accept Register.com’s Services Agreement. You may opt to select Continue Shopping, or the Manage Cart button to return to previous pages. Click the Continue button to place your order.

Please do not double click on Continue as this may result in a double charge to your credit card. Next, you will receive a white screen that informs you your order is being processed. Please be patient as hitting the “back” button of your browser may cause your credit card to be double billed.

After we have successfully authorized your credit card you will be brought to Register.com’s “Thank You” page, where you may print a receipt of your transaction. To return to your account simply click the Manage My Account button.